How to Make and Cancel an Appointment

 

 

Book face-to-face or remote appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

USE SYSTMONLINE

 

Problems booking online appointments?

Use the SystmOnline Support Centre before you call us.

 

Appointments

You may make an appointment by telephoning the surgery, in person or by using SystmOnline. You will be asked to give a brief reason for needing an appointment, as this is very helpful for us to find the best clinician for your needs.

The surgery offers same day appointments as a result of feedback from patients. We offer face to face appointments and telephone consultation appointments. Morning appointments can be booked from 8.30 am. and afternoon appointments from 2.00 pm.

   

If there are no appointments left and you feel you need an appointment that day, you will be offered a telephone consultation. If you require an interpreter please ask for this to be arranged at the time of booking your appointment.

Please note that Mondays and the day after Bank Holidays are the busiest days when it can be difficult to get through on the phone and also difficult to get a same day appointment.You have the right to express a preference with regard to the doctor that you see, so please ask, and we will always try to comply with your request. However, due to holidays and study leave, it may not always be possible for you to see the doctor of your choice, particularly if you require a same-day appointment.

If you are unable to keep a booked appointment for whatever reason please let us know.

 

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